Yes. All products sold on Sach Rate are 100% authentic and sourced from authorized vendors only. Each product comes with proper batch numbers, barcodes, and manufacturer details to ensure authenticity and traceability.

Orders are usually processed within 1–3 business days after confirmation.
Delivery typically takes 1–5 business days, depending on your location and courier availability.
Weekends and public holidays are not included in delivery timelines.

We offer flat-rate shipping across India.

• Standard shipping charge: ₹70
• Additional weight-based charges may apply depending on the order
  

Shipping charges are shown clearly at checkout before payment.

If you receive a damaged item:

1. Record a clear unboxing video showing the Sach Rate seal
2. Take product and packaging photos
3. Email us within 24–48 hours of delivery

📧 help@sachrate.com

Our team will verify the issue and guide you through replacement or refund.

Returns or exchanges can be requested within 7 days of delivery only if the product is:

• Wrong item received
• Damaged or defective
• Broken during transit
  

The product must be unused and returned with:

• Original packaging
• Seal intact
• Labels & batch details
• Outer box

Refunds are processed after inspection and may take 5–7 business days.

Yes, cancellation is possible only before the order is shipped.

• Orders can be cancelled within 3 hours of placing them
• Once shipped or tracking is generated, cancellation is not possible
• If an order is returned (RTO), the refund will be processed automatically
  

To cancel, email us at:

📧 help@sachrate.com

No. Sach Rate sells products only for personal use. Reselling, redistribution, or commercial resale is strictly prohibited.
Orders suspected of resale may be cancelled or restricted to maintain fairness and authenticity.